Politique d’expédition

Welcome to WOOHOBBY! We are excited to provide you with high-quality crochet kits. Below is our shipping policy to ensure you have a smooth and enjoyable shopping experience with us.

1. Processing Time

  • All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email.
  • You will receive another notification when your order has shipped.

2. Shipping Rates & Delivery Times

We offer a variety of shipping options to meet your needs. Shipping costs and delivery times will be calculated at checkout based on your location and the selected shipping method.

  • Free shipping: 5-10 business days. Most customers enjoy free shipping on orders over $50
  • Standard Shipping: This option typically takes 5-10 business days to deliver and has a flat rate of $8.99 if your order is less than $50
  • International Shipping: Delivery times vary by destination (typically 7-21 business days)


Please note: Shipping times are estimated and may be affected by external factors, such as weather or postal delays.

3. Shipping Locations

  • We ship worldwide! However, please be aware that certain countries may have restrictions or additional customs requirements.

4. Order Tracking

Once your order has shipped, we will provide you with a tracking number via email. You can track your order directly through the courier's website to stay updated on your shipment's status.

5. Customs, Duties, and Taxes

WOOHOBBY is not responsible for any customs fees, duties, or taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

6. Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us immediately at [your customer service email]. We will work with you to resolve the issue as quickly as possible.

7. Shipping Delays

While we strive to deliver your crochet kits within the stated time frame, unforeseen circumstances may cause shipping delays. In such cases, we will do our best to keep you informed and assist you in any way we can.

8. Contact Us

If you have any questions or concerns regarding shipping, feel free to reach out to our customer service team at woohobby.official@gmail.com. We're happy to assist you!

Thank you for shopping at WOOHOBBY and for supporting our passion for crochet!